Shipping policy

Cast & Anchor Shipping Policy

Last updated: September 1, 2026

At Cast & Anchor, we’re just as excited for your order to arrive as you are. We offer free standard shipping on all U.S. orders, with no minimum purchase required.

Processing & Fulfillment

Please allow approximately 3–5 business days for your order to be processed and prepared for shipment.

Processing times are separate from shipping/transit times. During product launches, holidays, sales, or other high-volume periods, processing may occasionally take a little longer.

Once your order ships, you’ll receive a shipping confirmation email with tracking information when available.

Shipping

At this time, Cast & Anchor ships within the United States only.

Standard shipping is FREE on all orders.

Delivery times after shipment vary depending on the destination, shipping carrier, weather, holidays, and other circumstances outside of our control. Estimated delivery dates provided by a carrier are estimates and are not guaranteed.

Multiple Shipments

Some Cast & Anchor products may be fulfilled from different locations. Because of this, items from the same order may occasionally arrive in separate packages or on different days.

Don’t worry—if your order is split into multiple shipments, you will not be charged any additional shipping fees.

Incorrect or Incomplete Addresses

Please double-check your shipping address before completing your order.

If you notice an error after placing your order, contact us as soon as possible at support@castandanchor.com. We’ll do our best to update your information, but once an order has entered fulfillment or shipped, we cannot guarantee that the shipping address can be changed.

Cast & Anchor is not responsible for orders that cannot be delivered due to an incorrect or incomplete address provided at checkout. Additional shipping costs may apply if an order must be reshipped due to an address error.

Lost, Stolen, or Missing Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please first check around your property, with household members or neighbors, and with the shipping carrier.

If you still cannot locate your package, please contact us at support@castandanchor.com and we’ll do our best to help determine what happened and assist with next steps.

While Cast & Anchor cannot guarantee replacement or reimbursement for packages confirmed as delivered by the carrier, we want to help whenever we can.

If a package appears to have been lost in transit, please contact us so we can work with you and the carrier or fulfillment provider to resolve the issue.

Shipping Delays

Once an order has been transferred to the shipping carrier, circumstances such as weather, carrier delays, natural disasters, holidays, or other events outside Cast & Anchor’s reasonable control may affect delivery.

We appreciate your patience if your package encounters an unexpected delay.

Questions?

Have a question about your order or shipping?

Reach out to us at support@castandanchor.com and we’ll be happy to help.